All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

Shipping is free inside the USA. Do not apply to other regions. 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at lunilu.design@gmail.com with your name and order number, and we will look into it for you.

Delivery Address 

We are not responsible for any delivery delays, wrong address or missing packages once the package is in possession of the third-party carrier. (USPS, UPS, DHL, FEDEX or similar service)

WHAT IF MY SHIPPING ADDRESS WAS ENTERED INCORRECTLY?

It is the customer’s sole and exclusive responsibility to provide the correct mailing address.  Please review and confirm your shipping address is accurate and complete prior to finalizing your order. LUNILU DESIGNS LLC will deliver your purchases to the address provided based on your exact shipping instructions.

LUNILU DESIGNS LLC expressly disclaims all responsibility for shipments to addresses incorrectly entered at the time of checkout.  Be sure to review any pre-populated addresses in your express checkout platforms as they may be connected to an incorrect address.  No refunds will be provided if any part of the address is incorrect.  If you discover an incorrect address after purchase, LUNILU DESIGNS recommends contacting your carrier directly once you have your tracking information to intercept, reroute or pick-up held packages.

If the package is returned to LUNILU due to an incorrect address, the costumer will be contacted for re-shipping; the costumer will be charge for the re-shipping fee.

NO INTERNATIONAL SHIPPING (at this instance)